RealTalkAJ

I’ll be answering if live chat assistant jobs are legit.

Are live chat assistant jobs legit?

Yes.

There’s likely hesitation on if joining a team would end up being a scam but there’s too many success stories to argue with.

I recommend going with this company.

For most pay seems to be the deal breaker when it comes to starting a live chat job. According to Zip Recruiter the average live chat assistant earns $19/hour.

It’s typical to find a chat assistant doing these tasks:

• engages with customers through online chat and messaging platforms
• They’ll respond to prospects providing information and offer assistance.
• use the chat platform
• diagnosing the client’s problem
• communicate with the customer until they’re fully satisfied
• Assisting with resolutions

What skills do you need to be a chat agent?

Excellent communication skills

They do everything that falls in line with making prospects and existing customers comfortable with move forward in the buying process.

Although there are scams when it comes to this industry there are still very legitimate opportunities when it comes to joining a team.

One area of interest for people interested in starting a career in this job is the ability to work remote most of the time.

There’s new jobs popping up daily when it comes to their availability.

Pros and Cons of Live Chat Jobs

Here’s my list I made of the pros and cons when it comes to the potential of a live chat job:

• Working remotely
• Potential for a healthy work-life balance
• May feel overly interpersonal
• Taking phone calls all day
• Setting your own hours
• Customers may be irate

What are some work from home live chat jobs?

Think Right shared 21 work from home jobs they recommend you try:

• Accolade Support
• OutPLEX
• Support.com
• Third Channel
• LiveWorld
• Amazon
• Apple
• The Chat Shop
• Teletech
• Asurion
• Sitestaff
• SourceSlove
• ModSquad
• Fancy Hands
• Concentrix
• Site123
• Uber
• ZOE
• Arise
• eStaffingInc
• Join.com

What makes accolade support a job option?

Accolade has a few things that they bring to the front when it comes to their company:

• Career resume
• Employee engagement
• Employee experience
• Company culture

According to Accolade they have dozens of jobs available now.

They continue boasting their accomplishments with employee engagement.

They do it through:

• pulse surveys
• stay interviews
• employee focus groups
• and showing love to their remote workers.

Accolade continues the claims by mentioning their employee experience being enhanced through personalized healthcare.

TheMuse however keeps it similar but adds another element by addressing the company’s culture.

They say they’re inspired through the numerous opportunities provided to their employees:

• Employee-ran committees
• Spirit, recognition, service and wellness groups
• Celebrations
• Fun that showcases the strengths of employees

Does the wage for live chat jobs change by region?

A user on Reddit brought up an interesting point about live chat jobs being competitive as far as wages are concerned.