I’ll be explaining why customer experience matters in converting a sale.
Why Customer Experience matters in converting a sale
Customer experience matters in converting a sale for these reasons:
- It makes the customer happier
- Creates additional revenue
- Turns prospects into customers
- Increased customer advocacy
- Helps you stand out from competition
- Builds trust and personal relationships
- It’s cheaper to keep existing customers than trying to convert new prospects
Why do we need to make your customers happy?
Customers need to be happy because they’ll be more likely to buy more from your company.
These are the people you need to listen to because they’ll know your industry better than anyone.
It’s best to reward loyal customers.
Whether money’s involved or not there’s a valuable benefit to having someone that’s your ride or die.
These are the people that’ll go out of their way to do business with you and that’s a quality that can’t be bought.
The best way to continue that streak of earning these people is to create ongoing and engaging content.
Today’s modern customer wants their businesses to be transparent.
Why do some worry that AI will take away people’s jobs when businesses will use the additional revenue to lower the costs of goods and services?
This fear of A.I. taking people’s jobs despite businesses planning on reducing costs anyway come from numerous reasons.
The first is the speculation of fairly high paying jobs possibly being under fire.
To make matters worse is that jobs requiring human intelligence and logical reasoning could even be at risk.
My first indicator of this happening is when positions such as therapy and medical advised positions started getting automated.
By the same logic that suggests AI will replace humanly intellectual jobs it logically brings up what happens to high school learning.
What that would mean in theory is that it would make the current education curriculum outdated.
Priorities for businesses will likely continue to benefit the company.
Upgrades in technology will be in an effort to save the company money.
And what that means is they’ll no longer be looking to make room for new employees.
There’s expected to be temporary chaos the same way that agricultural and manufacturing jobs brought when they were first introduced.
But it shouldn’t be a crazy amount of terror as this proves to be true.
The main reason it looks so bad is because of Hollywood’s portrayal of A.I. robotics.
They typically make it look severely dramatized.

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