RealTalkAJ

It’s AJ, and this is my commercialized blog site, where I can share my lifestyle interests and provide thoughtful insights on topics worth discussing.

Why websites need LiveChat (Explained)

I’ll be answering why websites need Live Chat.

This might connect some dots if you’re a business owner.

You don’t need to be an expert or anything to understand what we’re going over either.

The benefits are real!

Live Chat is the software that every business deserves a fair shake when it comes to discovering a game changing tool.

Why websites need LiveChat

It’s better to have and say you don’t need instead of needing but not having. To also say that you have a tool that increases your conversion rates by over 40% seems like a no-brainer if you ask me. The quality of your visitors and potential customers increase if they choose to engage with your LiveChat assistant. It’s also worth mentioning that website managers using the program also receives higher customer satisfaction reviews than sites that don’t have one.

Better To Have Than Be Without

I decided to observe a few responses that were answering what the phrase “better to have than be without” means to them.

The First One

Conversion increase

Adding Live Chat can increase conversion rates by 12%.

Decreased costs

There’s a reduced operating costs for support teams when it comes to solving any problems your audience may experience.

Competitive advantage in business

Having your own personal assistant that automates business makes you stand out from all competitors.

Saving money

Money gets saved with assistance in solving problems before it becomes an expensive issue.

Convenience for customers

Imagine how helpful a customer would see a brand having an agent on hand 24/7.

Customer insights

Understanding what works best with customers and other prospects helps serve the future much better.

Quick responses

Having an instantaneous response to any question that may come towards your way about products and services you develop is reality.

Improved productivity

Having a ticketed system makes understanding what you need to get done daily completed.

Increase in sales

Being able to properly educated eventually leads to more sales in your company.

Final thoughts

These are the reasons why websites need Live Chat again:

  • Increase customer satisfaction
  • Increased conversions
  • Decrease in costs
  • Competitive advantage
  • Saves money
  • Customer convenience
  • Customer insights
  • Faster responses
  • Improved productivity
  • Increase in sales

Click here for 2 week free trial that I’ll be doing for this month only.

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